Why Search report in Analytics section shows mutiple searches for single keyword/query in a single user session?
|Reported product version||Colubridae 19|
|Resolved in version||Colubridae 19|
SearchUnify captures search counts in two ways:
- All searches
- Unique searches.
The numbers in this report capture all search counts. The search count increases based on users’ search behavior on search queries.
The following search pattern can increase the search count for a search query in a single session:
-> Searching for the same word again
-> Selection/Removal of a facet
-> Performing Advanced Search
-> Using Pagination
-> Changing Language of the Search client
-> Changing search results sorting option
-> Editing default settings for the search client
-> Refreshing the page
If any of the above action is performed by a user in a session for the same query, then the All Searches count will show increment in the Search Analytics report
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