Problem Statement
Why are some of the documents not indexed by SU crawlers?
Environment | Production |
---|---|
Reported product version | C'20 |
Resolved in version | C'20 |
Module | Search Client |
Causes
- Too large document size for crawlers to crawl.
- In case of Khoros community, Respective boards are not selected for Indexing.
Solutions
- Truncate the document size and set it for a recrawl. In case recrawl is failing even after truncating the document size, reach out to support@searchunify.com to verify if the crawlers are working fine.
- To add, delete or reindex Khoros community boards, please refer to this documentation
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