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Unable to attach knowledge article to a Salesforce case

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Problem Statement

Unable to attach a non-salesforce document to a Salesforce case

Environment	Production
Reported product version	Mamba'20
Resolved in version	Mamba'20
Module	Salesforce Console Search Client

All content types cannot be linked to a case. Only Salesforce Knowledge articles can be attached to a case.

Steps to attach an article to a case are provided here. Please follw the link Share Results

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