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What type of Articles are suggested in Agent Helper?

SearchUnify
  • Updated

Question

Does Agent Helper return articles created using SearchUnify KCS functionality only?

Environment Production
Reported product version Mamba'20
Resolved in version Mamba'20
Module Agent Helper

Answer

Agent helper would return all the articles from Salesforce Knowledge whether it is created using the KCS Helper addon or created directly in the Salesforce.

Please follow the link for more information on Agent Helper

Related to

  • agent helper
  • addons

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