SearchUnify’s Platform Release for July is Here!

We are thrilled to build upon the success of our monthly release cycle and are excited to introduce the impressive product enhancements coming your way this July! Here’s what awaits you in the store: 

SUVA (SearchUnify Virtual Assistant)

• Customizable Chatbot Temperature to adjust the randomness and creativity of the responses and deliver tailored conversations.

Knowbler (Knowledge Enabler)

• Auto-generated Titles to effortlessly create articles, with or without LLM integration.

Escalation Predictor

• Enhanced Case Report Sorting to organize and prioritize case reports (by creation, updation, and escalation date) and unlock efficient case management.

Cognitive Search 

• End-user Experience
  Advanced Search made intuitive with the option to run advanced queries without prepending #.

• Search Analytics
  Enhanced User Activity Presentation with a more intuitive and comprehensive display in a logical order which can be scrolled down to view the user journey. 

We encourage you to explore the latest features and share your enhanced experience with us in the comments section below. We value your feedback and look forward to hearing from you!

If you have any questions or need further information about these updates, please reach out to your dedicated account manager.