Countdown to TSIA World Interact #2023!
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ChatGPT: Prompting the Way to Customer Service Success
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Cannot find specific documents by product version
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Search analytic exports are not working
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Strip HTML from search results
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NEAR and NEXT operators
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How to handle Archived Knowledge Articles?
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How are Summaries displayed?
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How to Add Entity
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Allow users to save filter settings
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Crawl PDF documents
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Thank You for Making Our Webinar on ChatGPT a Huge Success!
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Smart Filters
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Just In! Search Results Now Made More Relevant with User Intent Boosting
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What to look forward in Mamba 21?
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How can agents access articles for low impact and high frequency issues?
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How SearchUnify identifies article versioning?
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How SearchUnify ServiceCloud Console prioritizes relevant content to Service Agents?
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Custom report on top search queries
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Proximity search
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Typeahead dramatically skews search analytics
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Selecting multiple facets before refresh
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Can I add a source to my keyword search to help filter the content I want searched?
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Wishing All Our Customers an Egg-Cellent Easter!
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Ability to exclude Cases with a particular Status from search results.
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Middleware
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Learning Program | LAUNCHING Soon
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Introducing SearchUnify FIRESIDE CHAT Series!
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