Discussions

Countdown to TSIA World Interact #2023!

• Created May 02, 2023 19:23
• Keilaanghel

3 votes 1 comment

And It's a Wrap | Thank you to everyone who joined us for an unforgettable event | SU Innovate

• May 03, 2023 07:16
• Edited
• SearchUnify

0 votes 0 comments

A Heartfelt Thank You to Our Valued Customers in Israel: Celebrating the Success of Our Inaugural Customer Appreciation Soiree

• Created April 20, 2023 13:19
• Shweta Gaba

1 vote 0 comments

ChatGPT: Prompting the Way to Customer Service Success

• March 24, 2023 13:24
• Edited
• Hardika_Kaushal

3 votes 2 comments

Cannot find specific documents by product version

• Created February 17, 2021 03:41
• Jeremy Henricks

• search clients
• search relevancy

0 votes 1 comment

Search analytic exports are not working

• Created November 19, 2020 23:03
• Jeremy Henricks

• search analytics

0 votes 3 comments

Strip HTML from search results

• Created November 16, 2020 22:58
• Jeremy Henricks

• content sources

0 votes 2 comments

NEAR and NEXT operators

• Created November 06, 2020 18:15
• Jeremy Henricks

• search clients

0 votes 3 comments

How to handle Archived Knowledge Articles?

• Created September 21, 2021 23:00
• Christie Morin

• archive article

0 votes 1 comment

How are Summaries displayed?

• Created October 21, 2020 23:15
• Christie Morin

• search clients

0 votes 3 comments

How to Add Entity

• Created July 12, 2019 06:37
• Bhawna

• addons
• chatbot

0 votes 1 comment

Allow users to save filter settings

• Created January 12, 2021 16:18
• Permanently deleted user

• search clients

0 votes 7 comments

Crawl PDF documents

• Created September 22, 2020 14:42
• Leighton Nelson

• content sources

0 votes 4 comments

Thank You for Making Our Webinar on ChatGPT a Huge Success!

• Created March 15, 2023 17:43
• SearchUnify

4 votes 0 comments

Smart Filters

• Created March 03, 2021 15:53
• Sonali Modi

• search clients

0 votes 8 comments

Just In! Search Results Now Made More Relevant with User Intent Boosting

• Created June 18, 2021 15:14
• Esha Tanwar

• su release
• search intent
• colubridae 21

0 votes 1 comment

What to look forward in Mamba 21?

• Created October 29, 2020 17:07
• sugrokker

• su release
• mamba 21

0 votes 5 comments

How can agents access articles for low impact and high frequency issues?

• Created December 21, 2019 12:47
• Saurabh Jain

• search clients
• addons
• agent helper

0 votes 2 comments

How SearchUnify identifies article versioning?

• Created December 21, 2019 12:42
• Saurabh Jain

• search relevancy
• content sources

0 votes 4 comments

How SearchUnify ServiceCloud Console prioritizes relevant content to Service Agents?

• Created December 20, 2019 06:02
• Saurabh Jain

• search relevancy
• search tuning

0 votes 3 comments

Custom report on top search queries

• Created November 20, 2020 22:49
• jdesai

• search analytics

0 votes 1 comment

Proximity search

• Created March 05, 2021 02:50
• Jeremy Henricks

• search relevancy
• search clients

0 votes 1 comment

Typeahead dramatically skews search analytics

• Created January 05, 2021 03:51
• Jeremy Henricks

• search analytics

0 votes 2 comments

Selecting multiple facets before refresh

• Created November 13, 2020 05:09
• Jeremy Henricks

• search clients

0 votes 2 comments

Can I add a source to my keyword search to help filter the content I want searched?

• Created October 05, 2020 21:08
• Christie Morin

• search clients

0 votes 4 comments

Wishing All Our Customers an Egg-Cellent Easter!

• April 09, 2023 14:28
• Edited
• Shweta Gaba

4 votes 0 comments

Ability to exclude Cases with a particular Status from search results.

• Created July 02, 2021 19:08
• Sonali Modi

0 votes 0 comments

Middleware

• Created March 16, 2020 09:01
• Permanently deleted user

• developer

0 votes 1 comment

Learning Program | LAUNCHING Soon

• Created July 30, 2021 11:25
• Esha Tanwar

• events

0 votes 0 comments

Introducing SearchUnify FIRESIDE CHAT Series!

• Created July 28, 2021 17:27
• Esha Tanwar

• events

0 votes 0 comments