Discussions

Unleash the Next-Level of Customer Service with Large Language Models

• Created August 17, 2023 18:07
• Shweta Gaba

1 vote 1 comment

Countdown to TSIA World Interact #2023!

• Created May 02, 2023 19:23
• Keilaanghel

3 votes 1 comment

Separate One Big Content Source into Two?

• Created April 12, 2023 18:15
• Leigh

2 votes 1 comment

Permissions Override?

• Created February 08, 2023 18:43
• Leigh

• configurations
• permissions

2 votes 1 comment

Analytics based on unique user sessions

• Created October 19, 2022 20:38
• Annette Villarreal

• search analytics
• user analytics

0 votes 1 comment

All Content as Default Search Tab

• Created October 18, 2022 20:09
• KamranA

• content source

0 votes 1 comment

Search Reading Strings Correctly

• Created May 16, 2022 13:07
• Leigh

• user experience
• search relevancy

0 votes 1 comment

Drawbacks of Increased Crawling Frequency?

• Created April 26, 2022 13:27
• Leigh

• content sources
• crawling

0 votes 1 comment

How well can Search Unify Crawl a PDF beyond the meta data?

• Created March 04, 2022 18:51
• Jason McClellan

• pdfs

0 votes 1 comment

Search bar load time is really high

• Created November 18, 2021 20:03
• ram

0 votes 1 comment

What am I seeing in the crawl log files?

• Created October 07, 2021 16:26
• Daniel Miller

0 votes 1 comment

How to handle Archived Knowledge Articles?

• Created September 21, 2021 23:00
• Christie Morin

• archive article

0 votes 1 comment

Just In! Search Results Now Made More Relevant with User Intent Boosting

• Created June 18, 2021 15:14
• Esha Tanwar

• su release
• search intent
• colubridae 21

0 votes 1 comment

Keyword based boosting - regex pattern

• Created April 28, 2021 03:19
• Permanently deleted user

• search tuning

0 votes 1 comment

Proximity search

• Created March 05, 2021 02:50
• Jeremy Henricks

• search relevancy
• search clients

0 votes 1 comment

Cannot find specific documents by product version

• Created February 17, 2021 03:41
• Jeremy Henricks

• search clients
• search relevancy

0 votes 1 comment

Custom report on top search queries

• Created November 20, 2020 22:49
• jdesai

• search analytics

0 votes 1 comment

What is the logic used to group dates?

• Created October 13, 2020 14:58
• Christie Morin

• content sources

0 votes 1 comment

Middleware

• Created March 16, 2020 09:01
• Permanently deleted user

• developer

0 votes 1 comment

How to Add Entity

• Created July 12, 2019 06:37
• Bhawna

• addons
• chatbot

0 votes 1 comment

What Is Case Analytics?

• Created March 15, 2019 07:15
• karamjeetk

• search analytics

0 votes 1 comment

KCS Implementation and Search

• Created March 11, 2019 13:24
• karamjeetk

• kcs enabler
• addons

0 votes 1 comment

Selecting or rejecting synonyms

• Created March 06, 2019 08:04
• karamjeetk

• nlp manager

0 votes 1 comment

Custom reports

• Created March 06, 2019 07:57
• karamjeetk

• search analytics

1 vote 1 comment

Is it possible to crawl content within PDFs embedded in docs?

• Created March 06, 2025 06:38
• Sidhartha Sharma

0 votes 0 comments

Is Your LMS Stuck in the Stone Age? Modernize with AI Powered Search for Customer Success

• Created June 11, 2024 11:46
• Anirudh Parihar

1 vote 0 comments

The Robust Role of GenAI in the Successful Implementation of Knowledge-Centered Service (KCS)

• Created February 14, 2024 09:57
• Tanya Dhar

2 votes 0 comments

How Can You Control Your Virtual Assistant for Driving Contextual & Seamless Responses?

• Created February 13, 2024 12:33
• yajush27

0 votes 0 comments

SUVA Chronicles Episode 2: Art of Prompting and Temperature Control

• Created February 09, 2024 13:08
• Ramkrishna Agrawal

1 vote 0 comments

Turkey, Thanks, and Togetherness: Happy Thanksgiving to You!

• Created November 23, 2023 09:30
• SearchUnify

0 votes 0 comments