Discussions

User Group Meet 2021 Highlights - Search Tuning

• Created May 21, 2021 13:54
• Esha Tanwar

• search tuning
• events

0 votes 0 comments

User Group Meet 2021 Highlights - Introduction and Agenda

• Created May 21, 2021 13:29
• Esha Tanwar

• events

0 votes 0 comments

Rewind to User Group Meet 2021

• Created May 21, 2021 13:18
• Esha Tanwar

• events

0 votes 0 comments

Salesforce Summer '21 Release and Its Impact on SearchUnify

• Created May 11, 2021 11:01
• Esha Tanwar

• announcements
• salesforce

0 votes 0 comments

Can we connect to Active Directory for permissions handling?

• Created October 16, 2020 16:05
• Anirudh Parihar

• developer

0 votes 2 comments

Search results thumbnails

• Created August 18, 2020 19:42
• Leighton Nelson

• content sources

0 votes 0 comments

What Is Case Analytics?

• Created March 15, 2019 07:15
• karamjeetk

• search analytics

0 votes 1 comment

KCS Implementation and Search

• Created March 11, 2019 13:24
• karamjeetk

• kcs enabler
• addons

0 votes 1 comment

Selecting or rejecting synonyms

• Created March 06, 2019 08:04
• karamjeetk

• nlp manager

0 votes 1 comment

Custom reports

• Created March 06, 2019 07:57
• karamjeetk

• search analytics

1 vote 1 comment

Migrating Support Portals - will AI search still work?

• Created March 06, 2019 09:48
• anuraagv

• developer

0 votes 0 comments

Analytics based on unique user sessions

• Created October 19, 2022 20:38
• Annette Villarreal

• search analytics
• user analytics

0 votes 1 comment

Permissions Override?

• Created February 08, 2023 18:43
• Leigh

• configurations
• permissions

2 votes 1 comment

Deleted Questions Showing Up in Search

• Created June 14, 2022 14:31
• Leigh

• removed content
• salesforce
• content source

0 votes 2 comments

Search Reading Strings Correctly

• Created May 16, 2022 13:07
• Leigh

• user experience
• search relevancy

0 votes 1 comment

Drawbacks of Increased Crawling Frequency?

• Created April 26, 2022 13:27
• Leigh

• content sources
• crawling

0 votes 1 comment

Thanks For Making Our User Meet 2022 A Success!

• Created August 18, 2022 19:36
• Aanchal Dhar

• customer experience
• usermeet2022
• user group meet 2022
• customer conference

0 votes 0 comments

1 Day To Go For SearchUnify User Meet 2022! Have You Registered Yet?

• Created August 09, 2022 16:42
• Aanchal Dhar

• customer conference
• customer journey
• user group meet 2022
• customer experience

0 votes 0 comments

Block Your Calendars for SearchUnify User Group Meet 2022!

• Created August 05, 2022 13:35
• Aanchal Dhar

• user group meet 2022
• customer experience
• kcs support
• escalation prediction
• customer success

0 votes 0 comments

Curtain Raiser to The Much-Awaited Event of the Year—TSIA World: Interact 2022

• Created April 22, 2022 13:11
• Aanchal Dhar

• event 2022
• customer success
• tsw
• customer conference

0 votes 0 comments

POST conversion/articlesCreatedCases Multiple DOCID Support

• Created September 09, 2021 11:15
• rajdeep.chakraborty

0 votes 2 comments

Locating SUAuthBanner and SUAuthSearch Codes?

• Created March 09, 2022 16:59
• John McElhenney

• su support

0 votes 0 comments

It's Community Manager Appreciation Day!

• Created January 23, 2023 17:26
• Permanently deleted user

• online communities
• community day

2 votes 0 comments

Here’s Some Holiday Cheer During the Best Time of the Year!

• Created December 25, 2022 18:15
• Permanently deleted user

• holiday season

0 votes 0 comments

And That’s a Wrap for Support (re)Focus 2022!

• Created December 09, 2022 17:46
• Permanently deleted user

• events
• customer experience
• customer support
• support refocus 2022

0 votes 0 comments

The Perfect Thanksgiving - Support (re) Focus | Celebrate the Support Success

• Created November 24, 2022 18:04
• Permanently deleted user

• customer success
• support refocus 2022
• intelligent swarming
• customer support
• customer experience

0 votes 0 comments

How To Train A Machine Learning Algorithm To Differentiate Right From Wrong

• Created November 02, 2022 15:15
• Permanently deleted user

• mamba 23
• personalization
• product release
• machine learning

0 votes 0 comments

Can you Hear the Ghouls Roaring? Yes, Halloween is Here! 👻🐺⚰️

• Created October 31, 2022 13:05
• Permanently deleted user

• search
• artificial intelligence
• ai powered apps
• halloween2022
• customer experience

0 votes 0 comments

How Intent Tuning Helps Deliver the Most Relevant Results

• Created October 14, 2022 18:34
• Permanently deleted user

• search intent
• enterprise search
• relevancy
• customer experience
• search tuning

0 votes 0 comments

Happy International Community Day!

• Created October 08, 2022 18:30
• Permanently deleted user

• customer success
• collaboration
• community day

0 votes 0 comments