Discussions

Wishing You a Happy Customer Service Week!

• Created October 04, 2022 13:06
• Permanently deleted user

• customer experience
• customer support

0 votes 0 comments

Colubridae ‘22 Walkthrough | Seen the Latest SearchUnify Yet?

• Created July 04, 2022 14:49
• Permanently deleted user

• content sources
• artificial intelligence
• security
• relevancy

0 votes 0 comments

[Webinar Alert] Mount the Stairway to DCX Success with SearchUnify & SailPoint

• Created May 13, 2022 13:04
• Permanently deleted user

• customer experience
• customer success

0 votes 0 comments

Wish you an egg-ceptionally hoppy Easter!

• Created April 14, 2022 18:04
• Permanently deleted user

• greetings

0 votes 0 comments

[Live Webinar ft. TSIA] Taking a Closer Look at DCX & Why It Matters

• Created March 11, 2022 13:31
• Permanently deleted user

• informed
• event 2022
• agile
• connected
• personalized

0 votes 0 comments

Expedite the Findability of MadCap Flare Content with Cognitive Technology

• Created March 03, 2022 12:05
• Permanently deleted user

• content sources
• cognitive technology

0 votes 0 comments

How Namely Catapulted Its Community with SearchUnify

• Created February 22, 2022 12:51
• Permanently deleted user

• content sources
• agent helper
• kcs enabler
• customer support
• knowledge creation

0 votes 0 comments

Resolve More Incidents Faster with Your ServiceNow Instance

• Created February 18, 2022 13:06
• Permanently deleted user

• customer service
• customer support
• servicenow

0 votes 0 comments

How well can Search Unify Crawl a PDF beyond the meta data?

• Created March 04, 2022 18:51
• Jason McClellan

• pdf crawlability

0 votes 1 comment

Search Sessions don't match

• Created June 14, 2022 18:23
• Michael Marano

• session tracking
• analytics

1 vote 0 comments

A Heartfelt Thank you for Choosing and Trusting Us.

• Created July 15, 2022 19:16
• Paramvir Sharma

• customer success

0 votes 0 comments

Introducing SearchUnify VoC Program

• Created June 27, 2022 12:33
• Paramvir Sharma

• customer experience
• customer success
• customer journey

0 votes 0 comments

All Content as Default Search Tab

• Created October 18, 2022 20:09
• KamranA

• content source

0 votes 1 comment

Search bar load time is really high

• Created November 18, 2021 20:03
• ram

0 votes 1 comment

What am I seeing in the crawl log files?

• Created October 07, 2021 16:26
• Daniel Miller

0 votes 1 comment

Looking Forward to Hear Your Escalation Management Strategy!

• Created August 24, 2022 13:04
• Taranjeet Singh

• user group meet 2022
• customer experience
• escalation predictor

0 votes 0 comments

How can we export a list of boosted documents?

• Created May 27, 2021 07:02
• Permanently deleted user

• search tuning

0 votes 0 comments

Keyword based boosting - regex pattern

• Created April 28, 2021 03:19
• Permanently deleted user

• search tuning

0 votes 1 comment

How to force the crawler to crawl the entire content source again?

• Created April 12, 2021 06:29
• Permanently deleted user

• content sources

0 votes 3 comments

Section level control for users

• Created March 06, 2019 09:39
• Nitish Gupta

• access control
• administration

0 votes 0 comments

Report on "top search queries without result"

• Created March 05, 2019 09:25
• Nitish Gupta

• search analytics

0 votes 2 comments

How case form is set up so users dont overlook suggestions?

• Created March 26, 2021 18:02
• Sumit.sindhu

• case deflection

0 votes 0 comments

iFrame communicates with multiple session ID

• Created February 25, 2021 15:48
• Dinesh Diwakar

• search analytics

0 votes 0 comments

Search impacted with space between certain words

• Created December 04, 2020 23:32
• Jeremy Henricks

• nlp manager

0 votes 0 comments

Perform advanced search using hashtag (#) without a space

• Created November 25, 2020 17:51
• Jeremy Henricks

• search clients

0 votes 0 comments

Using the + operator for advanced searching

• Created November 06, 2020 20:11
• Jeremy Henricks

• search clients

0 votes 2 comments

What is the logic used to group dates?

• Created October 13, 2020 14:58
• Christie Morin

• content sources

0 votes 1 comment

Change the limits on filters displayed?

• Created October 02, 2020 15:14
• Christie Morin

• search clients

0 votes 2 comments

Case Analytics

• Created April 01, 2020 12:23
• sahirm

• search analytics

0 votes 0 comments

question about the "Click" feature within Search Tuning

• Created March 01, 2019 17:11
• sahirm

• search tuning

0 votes 0 comments