Discussions

How Namely Catapulted Its Community with SearchUnify

• Created February 22, 2022 12:51
• Permanently deleted user

• content sources
• agent helper
• kcs enabler
• customer support
• Knowbler

0 votes 0 comments

Resolve More Incidents Faster with Your ServiceNow Instance

• Created February 18, 2022 13:06
• Permanently deleted user

• customer service
• customer support
• servicenow

0 votes 0 comments

Learning Program | LAUNCHING Soon

• Created July 30, 2021 11:25
• Esha Tanwar

• events

0 votes 0 comments

Introducing SearchUnify FIRESIDE CHAT Series!

• Created July 28, 2021 17:27
• Esha Tanwar

• events

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Thank You for your 200+ Insightful Ideas!

• Created July 22, 2021 16:48
• Esha Tanwar

• su community

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IMPACT!! | 15+ Ideas delivered in Colubridae 21

• Created July 07, 2021 17:33
• Esha Tanwar

• colubridae 21

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Relevant Search Results Made Easier with Search Analytics 2.0

• Created July 05, 2021 17:59
• Esha Tanwar

• colubridae 21
• search analytics

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Ability to exclude Cases with a particular Status from search results.

• Created July 02, 2021 19:08
• Sonali Modi

0 votes 0 comments

SearchUnify Chatbot | More Powerful and Contextual!

• Created June 30, 2021 05:43
• Esha Tanwar

• chatbot
• colubridae 21

0 votes 0 comments

Introducing your very own Intelligent Admin-Assist Virtual Bot

• Created June 25, 2021 18:18
• Esha Tanwar

• administration
• colubridae 21

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Colubridae 21 | Which feature are you most excited about?

• Created June 24, 2021 17:34
• Esha Tanwar

• colubridae 21

0 votes 0 comments

How can we export a list of boosted documents?

• Created May 27, 2021 07:02
• Permanently deleted user

• search tuning

0 votes 0 comments

User Group Meet 2021 Highlights - Upcoming Release and Product Roadmap

• Created May 21, 2021 16:58
• Esha Tanwar

• events
• su release

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User Group Meet 2021 Highlights - End User Experience

• Created May 21, 2021 15:31
• Esha Tanwar

• events
• user experience

0 votes 0 comments

User Group 2021 Highlights - Search Analytics and Reporting

• Created May 21, 2021 14:55
• Esha Tanwar

• search report
• events
• search analytics

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User Group Meet 2021 Highlights - Knowledge Management and KCS

• Created May 21, 2021 14:24
• Esha Tanwar

• events
• kcs enabler

0 votes 0 comments

User Group Meet 2021 Highlights - Search Tuning

• Created May 21, 2021 13:54
• Esha Tanwar

• search tuning
• events

0 votes 0 comments

User Group Meet 2021 Highlights - Introduction and Agenda

• Created May 21, 2021 13:29
• Esha Tanwar

• events

0 votes 0 comments

Rewind to User Group Meet 2021

• Created May 21, 2021 13:18
• Esha Tanwar

• events

0 votes 0 comments

Salesforce Summer '21 Release and Its Impact on SearchUnify

• Created May 11, 2021 11:01
• Esha Tanwar

• announcements
• salesforce

0 votes 0 comments

How case form is set up so users dont overlook suggestions?

• Created March 26, 2021 18:02
• Sumit.sindhu

• case deflection

0 votes 0 comments

iFrame communicates with multiple session ID

• Created February 25, 2021 15:48
• Dinesh Diwakar

• search analytics

0 votes 0 comments

Search impacted with space between certain words

• Created December 04, 2020 23:32
• Jeremy Henricks

• nlp manager

0 votes 0 comments

Perform advanced search using hashtag (#) without a space

• Created November 25, 2020 17:51
• Jeremy Henricks

• search clients

0 votes 0 comments

Search results thumbnails

• Created August 18, 2020 19:42
• Leighton Nelson

• content sources

0 votes 0 comments

Case Analytics

• Created April 01, 2020 12:23
• sahirm

• search analytics

0 votes 0 comments

Migrating Support Portals - will AI search still work?

• Created March 06, 2019 09:48
• anuraagv

• developer

0 votes 0 comments

Section level control for users

• Created March 06, 2019 09:39
• Nitish Gupta

• access control
• administration

0 votes 0 comments

question about the "Click" feature within Search Tuning

• Created March 01, 2019 17:11
• sahirm

• search tuning

0 votes 0 comments

SearchUnify API Limits

• Created January 15, 2018 13:21
• sugrokker

• api
• content api
• search api
• developer

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