Discussions

Smart Filters

• Created March 03, 2021 15:53
• Sonali Modi

• search clients

0 votes 8 comments

Allow users to save filter settings

• Created January 12, 2021 16:18
• Carli Pegram

• search clients

0 votes 7 comments

What to look forward in Mamba 21?

• Created October 29, 2020 17:07
• sugrokker

• su release
• mamba 21

0 votes 5 comments

Can I add a source to my keyword search to help filter the content I want searched?

• Created October 05, 2020 21:08
• Christie Morin

• search clients

0 votes 4 comments

Crawl PDF documents

• Created September 22, 2020 14:42
• Leighton Nelson

• content sources

0 votes 4 comments

How SearchUnify identifies article versioning?

• Created December 21, 2019 12:42
• Saurabh Jain

• search relevancy
• content sources

0 votes 4 comments

Is feature available in Lightning?

• Created February 24, 2022 15:02
• cherylzupke

• console

1 vote 3 comments

How to force the crawler to crawl the entire content source again?

• Created April 12, 2021 06:29
• Muhan Sun

• content sources

0 votes 3 comments

Search analytic exports are not working

• Created November 19, 2020 23:03
• Jeremy Henricks

• search analytics

0 votes 3 comments

NEAR and NEXT operators

• Created November 06, 2020 18:15
• Jeremy Henricks

• search clients

0 votes 3 comments

How are Summaries displayed?

• Created October 21, 2020 23:15
• Christie Morin

• search clients

0 votes 3 comments

How SearchUnify ServiceCloud Console prioritizes relevant content to Service Agents?

• Created December 20, 2019 06:02
• Saurabh Jain

• search relevancy
• search tuning

0 votes 3 comments

Do synonyms catch tenses (-ing, -es, -s, etc.)

• Created October 18, 2023 17:37
• Leigh

1 vote 2 comments

ChatGPT: Prompting the Way to Customer Service Success

• March 24, 2023 13:24
• Edited
• Hardika_Kaushal

3 votes 2 comments

Deleted Questions Showing Up in Search

• Created June 14, 2022 14:31
• Leigh

• removed content
• salesforce
• content source

0 votes 2 comments

POST conversion/articlesCreatedCases Multiple DOCID Support

• Created September 09, 2021 11:15
• rajdeep.chakraborty

0 votes 2 comments

SearchUnify Cited as a Strong Performer Among Cognitive Search Vendors in Latest Evaluation by Independent Research Firm

• Created July 15, 2021 18:07
• Esha Tanwar

0 votes 2 comments

Typeahead dramatically skews search analytics

• Created January 05, 2021 03:51
• Jeremy Henricks

• search analytics

0 votes 2 comments

Strip HTML from search results

• Created November 16, 2020 22:58
• Jeremy Henricks

• content sources

0 votes 2 comments

Selecting multiple facets before refresh

• Created November 13, 2020 05:09
• Jeremy Henricks

• search clients

0 votes 2 comments

Using the + operator for advanced searching

• Created November 06, 2020 20:11
• Jeremy Henricks

• search clients

0 votes 2 comments

Can we connect to Active Directory for permissions handling?

• Created October 16, 2020 16:05
• Anirudh Parihar

• developer

0 votes 2 comments

Change the limits on filters displayed?

• Created October 02, 2020 15:14
• Christie Morin

• search clients

0 votes 2 comments

How can agents access articles for low impact and high frequency issues?

• Created December 21, 2019 12:47
• Saurabh Jain

• search clients
• addons
• agent helper

0 votes 2 comments

Report on "top search queries without result"

• Created March 05, 2019 09:25
• Nitish Gupta

• search analytics

0 votes 2 comments

Unleash the Next-Level of Customer Service with Large Language Models

• Created August 17, 2023 18:07
• Shweta Gaba

1 vote 1 comment

Countdown to TSIA World Interact #2023!

• Created May 02, 2023 19:23
• Keilaanghel

3 votes 1 comment

Separate One Big Content Source into Two?

• Created April 12, 2023 18:15
• Leigh

2 votes 1 comment

Permissions Override?

• Created February 08, 2023 18:43
• Leigh

• configurations
• permissions

2 votes 1 comment

Analytics based on unique user sessions

• Created October 19, 2022 20:38
• Annette

• search analytics
• user analytics

0 votes 1 comment