SearchUnify
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Recent activity by SearchUnify-
Unlock 60% More Efficiency with Our Content Management Strategy!
Is your content truly driving customer and employee success? Are you ready to tap into the potential of Generative AI and Agentic AI to enhance your content strategy and improve overall satisfacti...
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Celebrating 19 Quarters of Excellence: SearchUnify Retains a Leader in G2 Grid® for Enterprise Search
We are excited to share that SearchUnify has once again been recognized as a Leader in the G2 Grid® for Enterprise Search – for the 19th consecutive quarter! This achievement is a testament to the ...
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12 Updates in 12 Months: SearchUnify’s 2024 Innovation Journey
In the fast-paced world of AI, innovation happens in the blink of an eye. For enterprises, this presents an unparalleled opportunity to streamline workflows and deliver seamless, modern customer ex...
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Spotlight on Agentic Self-Service Hub!
Have you explored SearchUnify’s Agentic Self-Service Hub yet? This innovative solution is redefining the way organizations approach self-service by combining the power of GenAI with an Intelligent ...
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Gratitude for 2024, Excitement for 2025: Together, We Shape the Future
As the year comes to a close, we reflect on the remarkable journey we’ve taken together with you, our valued customers. 2024 has been nothing short of an exhilarating innovation ride. From harness...
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Transform Your Knowledge Base with Case Cluster Driven Article Topic Recommendations!
In today’s fast-paced world, a relevant knowledge base isn’t just a nice-to-have—it’s a must. Did you know that 91% of customers prefer using a knowledge base if it’s tailored to their needs? That’...
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[Watch Now] Unveiling SearchUnify’s Agentic Self-Service Hub – The Future of Intelligent Support
We’re excited to share that SearchUnify’s Agentic Self-Service Hub is officially AVAILABLE! This advanced solution, powered by GenAI and an Intelligent Front Door framework, is designed to redefin...
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Discover the Power of SearchUnifyGPT™: Elevating Customer Support with Generative AI
At SearchUnify, we're always pushing the boundaries of innovation, and SearchUnifyGPT™ is no exception. As the industry's first federated generative AI for contextual answers, it's designed to revo...
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Best Practices for Crafting SEO-Optimized Knowledge Articles: Your Way to CX Excellence
In today’s fast-paced world, modern customers have little patience for waiting on hold during customer support calls. Instead, they increasingly prefer to resolve issues on their own through self-...
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SearchUnify Named A Major Player by Leading Analyst Firm
We’re thrilled to announce that SearchUnify has been recognized as a Major Player in the IDC MarketScape: Worldwide Dedicated Knowledge Management Software 2024 Vendor Assessment! We believe this ...