Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
ram created a post,
We have implemented the integrated search in the Support Agent console in SalesForce. The load time for SU search bar is really high( around 6-7 seconds). Switching between different tabs in SU bar...