Unable to attach knowledge article to a Salesforce case
sugrokker last edited by sumit.aggarwal
Unable to attach a non-salesforce document to a Salesforce case
Reported product version Mamba'20 Resolved in version Mamba'20 Module Salesforce Console Search Client
All content types cannot be linked to a case. Only Salesforce Knowledge articles can be attached to a case.
Steps to attach an article to a case are provided here. Please follw the link Share Results