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Which search operators can be used while searching content within SearchUnify?

sugrokker last edited by
Questions (Related)
1. How to search Code blocks and non-alphanumeric characters (such as _)?
2. Without refreshing a page, How can I access the Advanced Search option when, no results are found after an exact search?
Environment Production

Reported product version Mamba '20

Resolved in version Mamba '20

Module Search Client, Advanced Search

Details

PRIMARY: A search for “Web + Control” produces expected results but “Search for Web + Sqllll” generates results with only “Web” So + behaves as AND in the first case and OR in the second.

Answer

PRIMARY: Prefix your search queries with a # while using the search operators, such as AND and OR.

Please visit the link below to learn more about advanced Search: Use Advanced Search, which includes all the search operators available with SearchUnify.

Related
1. In order to search such strings we recommend you to use wildcard search. If you are looking for a keyword “age_limit”, then the right way to search would be # age?limit. Other search operators are listed on Use Advanced Search
2. You can click the Clear Filter option instead of refreshing the page in order to access the Advanced search option again.
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Environment	Production
Reported product version	Mamba '20
Resolved in version	Mamba '20
Module	Search Client, Advanced Search

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Suggested Topics

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How many languages does SearchUnify support?
Search Clients • • madhuri.tripathi

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Reported product version Mamba '20 Resolved in version Mamba'20 Module Search Client Solution: SearchUnify can crawl/index content published in over 30 languages and the same languages are supported for the search Clients as well. The settings are configurable from the Search Client in the Admin Panel. Find the complete list of supported languages: https://docs.searchunify.com/Content/Search-Clients/Language-Manager.htm
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Spanish article is returned when searching in English Service website
Search Clients • • Saurabh Jain

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Problem Statement User is getting a spanish article as a search result when searching in English on a website whose default language is English Environment Production Reported product version C'20 Resolved in version C'20 Module Search Clients Causes: Article is published and crawled in English language Solutions As the article is published and crawled by SearchUnify crawlers in English language, it will be shown as a search result for English search query on the English Service website. Article Owner will have to change the language to Spanish so that it will be crawled as a Spanish content.
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Facets are not visible on the Search Page
Search Clients • • Saurabh Jain

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Question Why some Search facets are visible to a specific group of people and not to others even though they are made visible to all the users in admin panel? Environment Production Reported product version C'20 Resolved in version C'20 Module Search Client Answer If a user does not have access to content for that facet type, then those facets will not be visible. However, within SearchUnify admin panel, a user can bypass permissions for content source such that all the content and facets become visible to all the users. To bypass access permissions for a given content source, navigate to Search Clients > Edit > Content Sources, select a content source and enable the toggle bar as shown in the figure below..
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Irrelevant Search Results for similarly spelled search queries.
Search Clients • • madhuri.tripathi

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Problem Statement Search results include similarly spelled words to the search queries, that are not relevant. Description Search Results are showing results that are different in meaning but similarly spelled. As an example, when the search query is 'Community', results including words "communication" and "communicating" are also shown. Environment Reported product version Mamba '20 Resolved in version Mamba'20 Category Search Client Resolution This happens sometimes because of Over Stemming at the time of search results retrieval. Stemming is a technique where words are reduced to their roots, for example - fishing, fisher, fished will be stemmed to the root word - fish, and will get the same results. In these scenarios, exceptions are added to the stemmer algorithms, we are in the process of allowing that via admin tool. Thus, admin will have control over such configurations. This is added to our Roadmap and it will be fixed very soon.
Configure Search results Summary, Metadata fields
Search Clients • • sugrokker

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Problem Statement How to increase the number of lines to display more Summary and Metadata lines on a search results page? Related How to add the Collapse/Expand functionality with Summary field? Environment Reported product version Mamba '20 Resolved in version Mamba '20 Module Search Client Resolution The number of Summary and Metadata lines on a search results page can be increased from the Admin Panel. Here are the steps: Go to Search Clients. Open a search client for editing and go to the Designer tab. In the Search Results Page tab, go to CSS and find the class .su__meta-date .su__meta-row. Change the value of the variable max-height in the class. For example, you can set max-height to 6 instead of the default 3. Click Update. Refresh your search client to verify the changes. To add the button Show More and Less on a search results page, please reach out to Searchunify Support team.
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How to hide specific results from the crawled content without deleting?
Search Clients • • madhuri.tripathi

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Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module Search Client Answer To hide specific document (in this case a Knowledge Article) from the crawled content sources, follow the steps below: Login to SearchUnify Admin panel. Navigate to search client and click Edit. Navigate to Content source tab > Select the content source and click on Create formula. Drag the ID field and enter the ID of an Article which you want to exclude from the search result in the Value Field. Enable parity and click Save.
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Display Search Client specific search results and facets
Search Clients • • Saurabh Jain

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Problem Statement How to limit the search results and the facet values specifically for a search client? Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module Search Client Resolution To filter out an entire set of documents from search results without deleting them from a content source, there's an option Create Formula under the Search Client configurations. Follow the below steps to limit the search results for a search client: Navigate to Search Clients in the Admin panel and click on Edit icon for a Search client. Navigate to Content Source tab. Select the Content Type and Click Create Formula. Drag and drop the Content field for which you want to restrict the search results. Enable the Regex Toggle and add the Regex Filter Expression to filter the results. Please refer to this article for more details. Please follow the below steps to Exclude values from facets for a Search client: Navigate to Search Clients in the Admin panel and click on Edit icon for a Search client. Navigate to Content Source tab. Once a Content type is selected as facet, it will show an Exclude option to remove certain facet values. Click Exclude. Enter the Facet values (separated by commas) that you want to exclude, and click Save. Note: Don't put a space between a facet value and a comma. Please refer to this article for more details.
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Unable to find articles in Search Results
Search Clients • • madhuri.tripathi

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Problem Statement What could be the possible reasons for not finding the article/s in the search results? Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module Search Client Solution Any of the below reasons is possible for an article not showing up in the search results: Incorrect Data Category Tagged- The article is not tagged to a data category correctly. Data categories can be assigned where an article is created. Permission issues- User might not have the permission to access the article. Crawling issue- Article is not yet crawled and it's not available in the index. It happens when an article is newly published and crawling hasn't happened after this addition. It will not be available in the search index. Stopwords- Keywords used to search the particular article/s are included in stopwords section in SearchUnify Admin. Advanced Search is performed- # used before the search query. Example "And" operator. Search ends up with no results due to these operators. Exclude List- Articles are added in "exclude" list for the Search clients. Facet Selection- For the selected facets, article/s isn't available.

Which search operators can be used while searching content within SearchUnify?

Questions (Related)

Details

Answer

Related

Suggested Topics

How many languages does SearchUnify support? Search Clients • • madhuri.tripathi

Spanish article is returned when searching in English Service website Search Clients • • Saurabh Jain

Facets are not visible on the Search Page Search Clients • • Saurabh Jain

Irrelevant Search Results for similarly spelled search queries. Search Clients • • madhuri.tripathi

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Spanish article is returned when searching in English Service website
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Facets are not visible on the Search Page
Search Clients • • Saurabh Jain

Irrelevant Search Results for similarly spelled search queries.
Search Clients • • madhuri.tripathi

Configure Search results Summary, Metadata fields
Search Clients • • sugrokker

How to hide specific results from the crawled content without deleting?
Search Clients • • madhuri.tripathi

Display Search Client specific search results and facets
Search Clients • • Saurabh Jain

Unable to find articles in Search Results
Search Clients • • madhuri.tripathi