Custom reports cannot be created on our own. The required reports are provided either as part of future product release or provided as a customization if a report is very specific to your business model.
Can I take out "misspelled words" from this list as compared to terms which do not actually have relevant search results? This will be more useful for me to understand which content is missing.
Although I keep hearing about this feature called Case Analytics, I still cannot wrap my head around it. Can someone help me understand what Case Analytics is and how it is different from Admin Reports?
