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Configure Search results Summary, Metadata fields

sugrokker last edited by Saurabh Jain
Problem Statement

How to increase the number of lines to display more Summary and Metadata lines on a search results page?

Related

How to add the Collapse/Expand functionality with Summary field?

Environment

Reported product version Mamba '20

Resolved in version Mamba '20

Module Search Client

Resolution

The number of Summary and Metadata lines on a search results page can be increased from the Admin Panel. Here are the steps:
1. Go to Search Clients.
2. Open a search client for editing and go to the Designer tab.
3. In the Search Results Page tab, go to CSS and find the class .su__meta-date .su__meta-row.
4. Change the value of the variable max-height in the class. For example, you can set max-height to 6 instead of the default 3.
5. Click Update.
6. Refresh your search client to verify the changes.
To add the button Show More and Less on a search results page, please reach out to Searchunify Support team.
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Reported product version	Mamba '20
Resolved in version	Mamba '20
Module	Search Client

1
Posts

135
Views

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Facets are not visible on the Search Page
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Question Why some Search facets are visible to a specific group of people and not to others even though they are made visible to all the users in admin panel? Environment Production Reported product version C'20 Resolved in version C'20 Module Search Client Answer If a user does not have access to content for that facet type, then those facets will not be visible. However, within SearchUnify admin panel, a user can bypass permissions for content source such that all the content and facets become visible to all the users. To bypass access permissions for a given content source, navigate to Search Clients > Edit > Content Sources, select a content source and enable the toggle bar as shown in the figure below..
Which search operators can be used while searching content within SearchUnify?
Search Clients • • sugrokker

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Questions (Related) How to search code blocks and non-alphanumeric characters (such as _)? Without refreshing a page, how can I access the Advanced Search option when no results are found after an exact search? Environment Production Reported product version Mamba '20 Resolved in version Mamba '20 Module Search Client, Advanced Search Details PRIMARY: A search for “Web + Control” produces expected results but “Search for Web + Sqllll” generates results with only “Web” So + behaves as AND in the first case and OR in the second. Answer PRIMARY: Prefix your search queries with a # while using the search operators, such as AND and OR. Please visit the link below to learn more about advanced Search: Use Advanced Search, which includes all the search operators available in SearchUnify. Related In order to search such strings we recommend you to use a wildcard search. If you are looking for the keyword “age_limit”, then the right way to search would be # age?limit. Other search operators are listed on Use Advanced Search You can use the Clear Filter option instead of refreshing the page in order to access the Advanced search option again.
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Cached Results
Search Clients • • Saurabh Jain

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Question: Does SU search API return the latest updated articles or the cached versions? Environment Production Reported product version C'20 Resolved in version C'20 Module Search Client Answer: SearchUnify search API does not return cached results. It matches the keywords to the searchable fields in the indexed documents and presents the user with results with the top score. With the release of M21, end users can now view multiple versions of the same article on the results page. Please review the below link for more info https://docs.searchunify.com/Content/Search-Clients/Merge-Results.htm
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Irrelevant Search Results for similarly spelled search queries.
Search Clients • • madhuri.tripathi

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Problem Statement Search results include similarly spelled words to the search queries, that are not relevant. Description Search Results are showing results that are different in meaning but similarly spelled. As an example, when the search query is 'Community', results including words "communication" and "communicating" are also shown. Environment Reported product version Mamba '20 Resolved in version Mamba'20 Category Search Client Resolution This happens sometimes because of Over Stemming at the time of search results retrieval. Stemming is a technique where words are reduced to their roots, for example - fishing, fisher, fished will be stemmed to the root word - fish, and will get the same results. In these scenarios, exceptions are added to the stemmer algorithms, we are in the process of allowing that via admin tool. Thus, admin will have control over such configurations. This is added to our Roadmap and it will be fixed very soon.
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How to hide specific results from the crawled content without deleting?
Search Clients • • madhuri.tripathi

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Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module Search Client Answer To hide specific document (in this case a Knowledge Article) from the crawled content sources, follow the steps below: Login to SearchUnify Admin panel. Navigate to search client and click Edit. Navigate to Content source tab > Select the content source and click on Create formula. Drag the ID field and enter the ID of an Article which you want to exclude from the search result in the Value Field. Enable parity and click Save. Please refer to this article for more details.
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Spanish article is returned when searching in English Service website
Search Clients • • Saurabh Jain

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Problem Statement User is getting a spanish article as a search result when searching in English on a website whose default language is English Environment Production Reported product version C'20 Resolved in version C'20 Module Search Clients Causes: Article is published and crawled in English language Solutions As the article is published and crawled by SearchUnify crawlers in English language, it will be shown as a search result for English search query on the English Service website. Article Owner will have to change the language to Spanish so that it will be crawled as a Spanish content.
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Display Search Client specific search results and facets
Search Clients • • Saurabh Jain

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Problem Statement How to limit the search results and the facet values specifically for a search client? Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module Search Client Resolution To filter out an entire set of documents from search results without deleting them from a content source, there's an option Create Formula under the Search Client configurations. Follow the below steps to limit the search results for a search client: Navigate to Search Clients in the Admin panel and click on Edit icon for a Search client. Navigate to Content Source tab. Select the Content Type and Click Create Formula. Drag and drop the Content field for which you want to restrict the search results. Enable the Regex Toggle and add the Regex Filter Expression to filter the results. Please refer to this article for more details. Please follow the below steps to Exclude values from facets for a Search client: Navigate to Search Clients in the Admin panel and click on Edit icon for a Search client. Navigate to Content Source tab. Once a Content type is selected as facet, it will show an Exclude option to remove certain facet values. Click Exclude. Enter the Facet values (separated by commas) that you want to exclude, and click Save. Note: Don't put a space between a facet value and a comma. Please refer to this article for more details.
Effect of Altering the Word Order in a Search Query
Search Clients • search results word order • • sugrokker

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Question Why Does Altering the Word Order in a Query Changes Search Result? Environment Reported Product version Colubridae 19 Module Search Clients Created Date 18 Oct 2019 Answer It happens because word order influences the meaning of a query. search clients and clients search are different. The first is related to SearchUnify and the second talks about a bunch of customers looking for something. This kind of Search behavior is mostly expected when a query with multiple keywords is performed.

Configure Search results Summary, Metadata fields

Problem Statement

Related

Environment

Resolution

Suggested Topics

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