When will an archived article be removed from showing up in the searched results?



  • Environment Production
    Reported product version Mamba'20
    Resolved in version Mamba'20
    Module Content Crawling frequency

    Cause

    The jobs running in the backend for deleting the Archived/Draft articles are different from the ones used for crawling content sources.

    Solution

    Archived articles will be deleted from the content indexes as per the frequency set in the backend job.

    Another option for admins to manually delete an article from the index:

    1. Login to admin panel
    2. Go to Content source
    3. Click on the number of documents of a particular content source
    4. Search for the desired article and delete.

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