Install and enable KCS Feature in Service Console
Saurabh Jain last edited by Arshi
How to install and activate the KCS feature Add On in Salesforce service console.
Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module KCS Helper
Implementation of KCS on Service Console is a 2 step process:
- Instal KCS Support Console add on.
- Activate KCS Support Console.
Please refer to the link below for instructions: