Install and enable KCS Feature in Service Console
Saurabh Jain last edited by Saurabh Jain
How to install and activate the KCS Feature add on in Salesforce service console.
Environment Production Reported product version Mamba'20 Resolved in version Mamba'20 Module KCS Helper
Implementating KCS on Service Console is a 2 step process:
- Installing KCS Support Console add on.
- Activating KCS Support Console
Please refer to the link below for step by step instructions: