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Add hyperlinks for each search result in a SU Search Client

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Saurabh Jain last edited by Arshi

Question

How can I configure a Search Client to enable and disable hyperlinks URL for each search result?

Environment Production

Reported product version C'20

Resolved in version C'20

Module Search Client

Answer

Hyperlinks are redirect URLs that are embedded with each Search Results. This is configurable field and can be enabled/disabled within SU admin panel
In order to add/remove the hyperlinks on search results for a given content source please follow the below steps

1 Go to search client tab and edit search client.

2 In search client go to "content source" tab and edit the content source in which you want to add hyperlink.

3 Check/Uncheck the "Search URL" within metadata to enable or disable hyperlinks for search results.
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1 Reply Last reply

Environment	Production
Reported product version	C'20
Resolved in version	C'20
Module	Search Client

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Replies

47
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Problem Statement Why are some of the documents not indexed by SU crawlers? Environment Production Reported product version C'20 Resolved in version C'20 Module Search Client Causes Too large document size for crawlers to crawl. Solutions Truncate the document size and set it for a recrawl. In case recrawl is failing even after truncating the document size, reach out to support@searchunify.com to verify if the crawlers are working fine.
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Question Why Search Analytics data exports have grown larger after Mamba' 20 release, without much change in search traffic on the search clients? Environment Reported product version Mamba '20 Resolved in version Mamba'20 Module Analytics Answer Previously (before Mamba 20 release), each downloaded report in Search Analytics could contain up to 100 rows only, irrespective of the filter settings —Date Range, Select User, and Select Search Client. That limit has now been raised and the complete data set available in the Search Analytics can be exported now.
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Problem Statement: Why some of the documents are tagged as French in SearchUnify results when they are written and published in the English language? Users are not able to filter few articles based on language? When they select a language filter, corresponding articles are not shown in the search results? Why is the language filter for our doc site not coming? Environment Production Reported product version M'21 Resolved in version M'21 Module Search Client Causes: Content in the community is tagged to the French language. Articles are missing language metadata or not tagged to the correct language metadata. Language metadata information of the articles is not crawled Solution: Please check if the content present in your community is in the English language and not in the French language. SearchUnify crawlers use REST APIs to fetch content from different communities. Please click here to understand how to configure metadata for search results. If few articles are missing for a given language filter, please check whether articles are tagged and crawled with correct language metadata. For other causes of missing articles in the search result, please click here Make sure crawling is not stuck and all the content with correct language metadata is crawled. Also, make sure the language filter is not hidden in the SU admin panel.
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In SearchUnify, once you create a search client, it can be applied on multiple pages. The search bar that can be applied on various pages is termed as a Search Box. The main page where the search box redirects you when you search for a query is known as the Search Page. Hence, various search boxes for a particular search client will all redirect you to one main search page. For example, Search Boxes on different pages of SearchUnify documentation redirect to the same main Search Page when a query is searched through them. Search Boxes Search Page
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Problem Statement What does a search query performed within quotations " " mean in the Search Analytics reports? How is it different from a normal search query? Environment Reported Product Version Mamba 20 Resolved in Version Mamba 20 Module Search Analytics Solution The search queries between quotes (" ") are the exact match searches. Example: In normal practice (without quotations) if a user searches for the phrase Sap Recruitment, the search will focus on both 'Sap' and 'Recruitment' and produce results that have either of the words or both the words. The word order doesn’t have much of an influence because the results can contain 'sap recruitment', 'recruitment sap', and 'sap' alone. However, if a user encloses a query between double-quotes, for example: "Sap Recruitment, only the results with **'Sap Recruitment'**are returned. The exact match searches have a higher chance of going into the searches with no results category.
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Search Clients search clients searchclients searches salesforce

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Problem Solution Salesforce KB article is not searchable in SearchUnify instance when it is in draft stage Environment Salesforce Production Reported product version Mamba '20 Resolved in version Colubridae '20 Module Search Client Cause As per the current functionality, SearchUnify crawler picks only published articles based on their last modified date. If an article goes into draft stage, Article will become unavailable in the SearchUnify Search until it get published again. Solution As a part of the Colubridae '20 release, the last published version of an article will be visible even when it is a draft. Admin users will be able to configure this setting and make both draft and published copies of the article in search results searchable. Please follow the link for more details: https://docs.searchunify.com/Content/Content-Sources/Salesforce.htm
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Created • Last Reply Last reply • Saurabh Jain

Search Clients search clients searchclients searches search results duplicatesearch

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58
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Problem Statement: Why are duplicate search results coming? Environment Production Reported product version C'20 Resolved in version C'20 Module Search Client Causes: Duplicate content sources (same content is present in multiple content sources). Updated the crawling configuration that returned the same articles with http:// and https:// protocols. Updated the title of an article and have not yet published the article. Solution: Remove the duplicate content from one of the content repositories. In case any dummy content source is added that contains duplicate content, it can be removed by the following steps- a) Login to SU Admin panel b) Go to Content Sources c) Click on the delete option to remove the content source If the crawling configuration is updated and it is returning duplicate articles with http:// and https:// protocols, you can filter out results so that only articles either from http:// or https:// are shown. To know more on how to filter results using the "Create Formula" method please refer: https://docs.searchunify.com/Content/Search-Clients/Create-Formula.htm If the title of an article is changed and crawlers are crawling both draft and published articles, search results will display both the articles with different article states.

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