Content Sources Authentication — Cheat Sheet
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A quick cheat sheet to help you prepare beforehand if you are planning to index multiple content sources.
No Auth
No content source privileges are needed, apart from the content source's URL. Select it to crawl public content.
Basic Auth
Indexes the data available to the user whose username and password are entered. Admins can either enter the credentials on the screen or in the pop-up window which appears when you click Connect.
OAuth and Others
High security authentication for some content sources, such as Khoros (Lithium) communities, Higher Logic communities, and ServiceNow. Usually requires an API token or the client ID and client password of an app.
In this chart, you can map content sources with available authentication methods.
Content Source No Auth Basic Auth OAuth or Others API Yes Yes No Azure DevOps No No Yes; Personal Access Token (PAT) Box No Yes No Confluence No Yes Yes; OAuth Docebo No No Yes; client ID and client secret Dropbox No Yes No GitHub No No Yes Google Drive No Yes No Helpscout No No Yes; API keys Higher Logic No No Yes; Username, password, and HLIAM key Jira Yes Yes Yes; OAuth Jira On-Premises No No Yes Jive No No Yes; client ID and client secret Lithium Yes No Yes; (1) Community User details and HTAccess; (2) API User details and HTAccess; (3) OAuth Litmos No No Yes; API key MadCap Flare No No Yes Marketo No No Yes; client ID and secret Microsoft Dynamics No No Yes; client ID, tenant ID, and client secret Mindtouch No Yes No Moodle No No Yes Saba No Yes No Salesforce No Yes No ServiceNow No Yes Yes; OAuth SharePoint No Yes No SkillJar No No Yes; API key Slack No Yes No SOLR Yes No No StackOverflow Yes No Yes; OAuth Vimeo No Yes No Website Yes Yes Yes; Form YouTube No Yes No Zendesk Yes Yes Yes; OAuth Zoomin Yes No No
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