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Search analytic exports are not working

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jshenricks last edited by

Just within the last week myself and other users have noticed that we cannot export reports under Search Analytics.

While we can have them emailed to us, the download option simply doesn't work, even though we see "Report created! success."
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sumit.aggarwal last edited by sumit.aggarwal

@jshenricks This seems to be an issue with the implementation. I've escalated it to our Support team to check this issue. We'll fix it on priority and give you an update very soon.
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jshenricks last edited by

FYI, Search Analytics exports/downloads still are not working. Only email is working.
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Using the + operator for advanced searching
Discussions • Created • Last Reply Last reply • jshenricks

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In the documentation at https://docs.searchunify.com/Content/End-User-Personalization/Use-Advanced-Search.htm, it says the following: Limits the search to documents that contain the term or phrase following +. When I perform the following search, I would expect the exact phrase "removal tool," based on documentation. # cleanwipe +removal tool Instead, I am seeing results that perform as if the +removal tool is simply using AND operator instead of the exact phrase "removal tool" (e.g. "removal" and "tool" can be far apart from each other), and then other results in the same query that don't have some of the words (e.g. some results are missing the word "tool" in the entire article/page content). Can you provide clarity around this operator?
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Strip HTML from search results
Discussions • Created • Last Reply Last reply • jshenricks

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Depending on content source, some of our search results have wildly different outputs when including the original HTML. In certain cases, this can significantly increase the height of each search result. How do we prevent this in search results? Note: This includes stripping images, which sometimes appear as a broken image. Issue #1 - Results appear as if you're viewing the full page. Issue #2 - Results appear with a table that has a lot of extra white space Issue #3 - Results blow out a table header (similar to extra white space in tables) Issue #4 - Results appear with a broken image.** Issue #5 - Results appear with large font sizes Issue #6 - Results display content that's in reverse of the order it appears in the document itself. Issue #7 - Results appears with special characters described at https://unicodelookup.com/#�/1
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Perform advanced search using hashtag (#) without a space
Discussions • Created • Last Reply Last reply • jshenricks

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Is it possible to allow users to initiate an advanced search using hashtag (#) without a space? For example,: #"my search string" #<SPACE>"my search string" While the number is small, we have a number of searches where users don't include a space, which sometimes produces different results, as shown below: #"how to configure * agent" - 10 results WITH a space vs 115 results WITHOUT a space #"how to configure * apm" - 4 results WITH a space vs 32 results WITHOUT a space #"maximum number of connections" - 628 results WITH a space vs 1189 results WITHOUT a space #" sqlcode = -438" - 72 results WITH a space vs 135 results WITHOUT a space At this time, I mainly see this being an issue when performing an exact match search without a space. That is, most other searches work the same with or without a space, but we do sometimes see a one result difference, such as: #"install" - 132967 results WITH a space vs 132968 results WITHOUT a space #oom wily agent core - 157183 WITH a space vs 157184 results WITHOUT a space
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Custom report on top search queries
Discussions • Created • Last Reply Last reply • jdesai

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Is there a way to get a custom report that shows the top search queries in a given time window for a specific search client. I see the default top search report on the dashboard but that is for the last month and I can't see a specific search client (seems to be for all search clients)
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Search results thumbnails
Discussions • Created • Last Reply Last reply • lnelson_delphix

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How can I get a thumdnail displayed for search results? I seem to recall seeing thumbnails displayed for YouTube results but I'm no longer seeing it. Is this still available in Mamba 20?
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Backlog Excluding terms or phrases from conversion rate
Discussions • Created • Last Reply Last reply • jshenricks

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As part of our effort to improve conversions, I'm curious if we can exclude certain phrases that unncessarily impact the conversion rate. For example, these searches in our top 50 "Searches With No Clicks" are too generic or vague, and it's not a surprise that we'd see a large number of zero clicks unless the user refines that query. By itself, the product Symantec Endpoint Protection really skews results. symantec endpoint protection - product name endpoint protection - product name symantec - company/division name endpoint - too generic symantec endpoint - product name ghost - product name norton - old symantec division name liveupdate - product technology, too vague endpoint protection cloud - product name symantec messaging gateway - product name symantec email security.cloud - product name Because these searches occur at such a high rate, it'll be difficult to see actual improvements based on conversion rate.
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NEAR and NEXT operators
Discussions • Created • Last Reply Last reply • jshenricks

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Do you have any future plans to allow NEAR or NEXT operators? NEAR or NEAR/5 Example: symptom NEAR install NEAR is a specific form of AND which dictates that the specified terms must be within a certain number of words of each other. A NEAR operator will have a default number of words (typically 10) that defines the allowed separation, but this can be superceded by explicitly stating a number, for example NEAR/5. NEXT or NEXT/5 Example: sep NEXT/3 install NEXT is similar to NEAR, except that the words also have to occur in the stated order. So, the example above would match with sep install but not with install, sep
What to look forward in Mamba 21?
Discussions • mamba 21 • Created • Last Reply Last reply • sugrokker

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Now that Mamba 21 is out, there is all the more reason to create more engaging search experiences. Where would you suggest me to start? For instance, your favorite feature or update of the release.

Search analytic exports are not working

Suggested Topics

Using the + operator for advanced searching
Discussions • Created • Last Reply Last reply • jshenricks

Strip HTML from search results
Discussions • Created • Last Reply Last reply • jshenricks

Perform advanced search using hashtag (#) without a space
Discussions • Created • Last Reply Last reply • jshenricks

Custom report on top search queries
Discussions • Created • Last Reply Last reply • jdesai

Search results thumbnails
Discussions • Created • Last Reply Last reply • lnelson_delphix

Backlog Excluding terms or phrases from conversion rate
Discussions • Created • Last Reply Last reply • jshenricks

NEAR and NEXT operators
Discussions • Created • Last Reply Last reply • jshenricks

What to look forward in Mamba 21?
Discussions • mamba 21 • Created • Last Reply Last reply • sugrokker

Search analytic exports are not working

Suggested Topics

Using the + operator for advanced searching Discussions • Created • Last Reply Last reply • jshenricks

Strip HTML from search results Discussions • Created • Last Reply Last reply • jshenricks

Perform advanced search using hashtag (#) without a space Discussions • Created • Last Reply Last reply • jshenricks

Custom report on top search queries Discussions • Created • Last Reply Last reply • jdesai

Search results thumbnails Discussions • Created • Last Reply Last reply • lnelson_delphix

Backlog Excluding terms or phrases from conversion rate Discussions • Created • Last Reply Last reply • jshenricks

NEAR and NEXT operators Discussions • Created • Last Reply Last reply • jshenricks

What to look forward in Mamba 21? Discussions • mamba 21 • Created • Last Reply Last reply • sugrokker

Using the + operator for advanced searching
Discussions • Created • Last Reply Last reply • jshenricks

Strip HTML from search results
Discussions • Created • Last Reply Last reply • jshenricks

Perform advanced search using hashtag (#) without a space
Discussions • Created • Last Reply Last reply • jshenricks

Custom report on top search queries
Discussions • Created • Last Reply Last reply • jdesai

Search results thumbnails
Discussions • Created • Last Reply Last reply • lnelson_delphix

Backlog Excluding terms or phrases from conversion rate
Discussions • Created • Last Reply Last reply • jshenricks

NEAR and NEXT operators
Discussions • Created • Last Reply Last reply • jshenricks

What to look forward in Mamba 21?
Discussions • mamba 21 • Created • Last Reply Last reply • sugrokker