Conversational search (to use verbs and nouns as a filter)



  • Conversational search gives you instant access to important data by turning your search terms into record filters. Just enter search terms the way you start a conversation. For example, enter “my closed cases this month” to see a list of your recent cases with a closed status.



  • Yes, in other words deciding importance level of keywords in particular search query and then searching will improve results.


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