Conversational search gives you instant access to important data by turning your search terms into record filters. Just enter search terms the way you start a conversation. For example, enter “my closed cases this month” to see a list of your recent cases with a closed status.
PROBLEM STATEMENT
How does a change in the order of the keywords affects search results while performing search? For example, search "Automation Upgrade" vs "Upgrade Automation"
ENVIRONMENT
Reported Product version
Colubridae 19
Category
Search Client
Created Date
18 Oct 2019 10:06 PM
RESOLUTION
There are certain expected behaviors of search that any development or code can unfortunately not counter. SearchUnify brings up expected search results with multiple keyword pairs when a search is performed.
For example:
Scenario 1 - When we search the word 'Automation Upgrade' these are the first five results we receive.
Scenario 2 - When we search the word 'Upgrade Automation' these are the first five results we receive.
What we observe here is that apart from the first link appearing on the top, all the lower four results have changed by reversing the position of the words. This is the default search behavior of any search engine. The first result has been correctly placed on the top by doing heavy SEO and keyword tuning for both these words. We can do the same in our Admin Panel by tuning articles for some such pairs of words so that the most relevant results show up even if the order of the words is reversed.
Metadata
For: Customers, Partners, Domain Users, Agents
Merging search results with same content with different language, or different version on the frontend, showing only latest version doc and merging other within that particular result. should have option to expand the result.
