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How do I edit the design of the Page Rating component on Salesforce Communities?

sugrokker last edited by sumit.aggarwal

Unlike search clients, which have their own HTML and CSS editor in Designer, Page Rating cannot be tinkered with from the admin panel.

For instance, to alter button size and to insert a space between "Yes" and "No", kindly write to Searchunify support or log a ticket on the community.

Environment

Instance Details

SearchUnify Version Colubridae '19

SearchUnify Module Page Rating in Search Clients

Customer Platform Salesforce Communities, Website
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Instance	Details
SearchUnify Version	Colubridae '19
SearchUnify Module	Page Rating in Search Clients
Customer Platform	Salesforce Communities, Website

1
Posts

96
Views

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Problem Statement: How can you implement and test the Page rating component on Communities and Knowledge platforms Environment Production Reported product version Colubridae 19 Resolved in version Colubridae 19 Module Search Client Resolution Page Rating is a widget that displays a feedback question and collects reader responses. To setup Page Rating component on your platform, please follow the link: https://docs.searchunify.com/Content/Search-Clients/Page-Rating.htm Once the setup is complete, the Page Rating component will start showing up on your platform The data on responses is collected through the Yes and No buttons and stored in a report also named Page Rating. You can view the ![report] (https://docs.searchunify.com/Content/Search-Analytics/Overview.htm#!#PageRatingFeedback) in SearchUnify Search Analytics section
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Question Why do icons appear on Search Results even though there are no icons selected for a content source in the admin panel? Why Metadata results show no icons even though there are icons selected for a content source in the Admin panel? Can we refer to the asset library in Search Client's designer tab for the CSS? Environment Production Reported product version C'20 Resolved in version C'20 Module Search Client Answer By default, Search Results display the thumbnails fetched by the SearchUnify crawlers while crawling the webpage. So when community pages are crawled, crawlers automatically pick up the images available on the page and display them as a thumbnail on the search results. In order to hide such thumbnails, you can add an entry ".su__m-thumbnail-img .su-thumb { display: none; }" in the CSS stylesheet under Admin Panel -> Search Client -> Designer tab. Icons are not shown for the search results metadata. Furthermore, you can hide the metadata information of the search results from the Admin panel by following the below document. https://docs.searchunify.com/Content/End-User-Personalization/Personalize-How-Results-Are-Displayed.htm? Yes, we can refer to icons stored in the asset library in Search Client's designer tab for CSS. For Example: If we have to change the background URL of a tile view, we can update CSS as shown below to point to an icon stored in the asset library. bg-grid_view_active{display:inline-block;width:21px;height:21px;background:url(../../../resources/Asset-Library/${ImageName}) -221px -628px}

How do I edit the design of the Page Rating component on Salesforce Communities?

Environment

Suggested Topics

Difference between a Search Box and a Search Page Search Clients • search clients search box search page • • Arshi

Facets are not visible on the Search Page Search Clients • • Saurabh Jain

Implementing Page rating Component Search Clients • • Saurabh Jain

Not able to map Salesforce articles objects to KCS Helper Addon Search Clients • • madhuri.tripathi

Enable "Attach to Cases" and Boost Salesforce Cases Search Clients • • madhuri.tripathi

Incorrect metadata tag values Search Clients • • Saurabh Jain

Issues with Icons appearing in Search Results Search Clients • • Saurabh Jain

Difference between a Search Box and a Search Page
Search Clients • search clients search box search page • • Arshi

Facets are not visible on the Search Page
Search Clients • • Saurabh Jain

Implementing Page rating Component
Search Clients • • Saurabh Jain

Not able to map Salesforce articles objects to KCS Helper Addon
Search Clients • • madhuri.tripathi

Enable "Attach to Cases" and Boost Salesforce Cases
Search Clients • • madhuri.tripathi

Incorrect metadata tag values
Search Clients • • Saurabh Jain

Issues with Icons appearing in Search Results
Search Clients • • Saurabh Jain