Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
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Annette
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It combines core AI subsets to decipher user queries to deliver contextual & personalized responses.
SUVA delivers contextual, tailored responses with prompting, and temperature settings while filtering inappropriate content, among others.
Knowbler is the world's first LLM-powered solution that creates, reviews, and shares knowledge, within workflows.
Apart from providing 360°-view, case-clustering, & intelligent swarming, it facilitates case summarization & auto-suggestion response.
Community Helper is an ‘always on’ bot that monitors community discussions &closes duplicate threads round-the-clock.
Gain transparency, every step of the way by viewing the progress of your support interactions from start to finish. View the status now.
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