Customer escalations can have a significant impact on your financial resources. While achieving absolute control might not always be feasible, there are powerful methods and tools that can help minimize both expenses and potential risks.
In our latest blog post, we are excited to share insights from the renowned Francoise Tourniaire, Author and Consultant specializing in Customer Success & Support at FT Works. She has unveiled a compilation of proven strategies to effectively address and reduce overwhelming escalations.
What's even more exciting is that Francoise will be joining forces with Brian Corcoran, Regional Sales Manager and Global Support Subject Matter Expert at SearchUnify. Together, they will be hosting an insightful session on August 31st at 08:00 AM PST. During this event, they will demonstrate how you can seamlessly incorporate these strategies using cognitive technology.
Don't miss out on this opportunity to gain access to a comprehensive framework for mastering customer escalation management.
Secure your spot by registering now.
We look forward to having you join us on this insightful journey!
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