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Provide analytics on SUGPT Usage - Number of Clicks to GPT Generate Answer

Cheryl Zupke
Idea generator

We would like to know how well our Support Team is adopting the use of SearchUnfy GPT but there are no analytics to show how often agents are clicking the "Generate Answer" button or copying the response.  Please add analytics to help us understand the adoption of SUGPT.

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  • Mansi Dhiman

    Hello @...

    Thank you for sharing this idea with us!

    We understand the importance of tracking the adoption of SearchUnify GPT within your Support Team and agree that analytics on actions like "Generate Answer" clicks and response copying can provide valuable insights.

    We have added this request to our backlog and will prioritize developing analytics to help you better understand and measure SUGPT adoption. We’ll keep you updated on the progress as we move forward with this enhancement.

    Thanks and Regards

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