Is feature available in Lightning?

cherylzupke

• February 24, 2022 15:02

Is Send Link as Case Comment and Send Link as Email available in Salesforce Lightning? This article in the SU community indicates that it is only for Classic. https://community.searchunify.com/topic/290/support-rep-s-guide-to-productivity-with-sf-console

Thanks, Cheryl

Related to

• console

1

• 

  sugrokker

  • February 25, 2022 12:24

  Sharing links as email is still limited to Classic, but you can now link cases as comments on Salesforce Classic and Salesforce Lightning. I have removed the Classic-only tag from section 2D to reflect the change.
  
  Thank you.

  0
• 

  cherylzupke

  • February 25, 2022 13:59

  

  Thank you for your quick reply! (I also enjoyed your additional commentary on the original note. )

  0
• 

  jamie.liptak

  • October 25, 2023 20:38

  Is there reporting for the "Send Link as Case Comment" and "Send Link as Email" features?

  0

Please sign in to leave a comment.