Is feature available in Lightning?
Is Send Link as Case Comment and Send Link as Email available in Salesforce Lightning? This article in the SU community indicates that it is only for Classic. https://community.searchunify.com/topic/290/support-rep-s-guide-to-productivity-with-sf-console
Thanks, Cheryl
Thanks, Cheryl
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Sharing links as email is still limited to Classic, but you can now link cases as comments on Salesforce Classic and Salesforce Lightning. I have removed the Classic-only tag from section 2D to reflect the change.
Thank you.0 -
Thank you for your quick reply! (I also enjoyed your additional commentary on the original note. ) 0 -
Is there reporting for the "Send Link as Case Comment" and "Send Link as Email" features?
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