Webinar Alert | Winning at DCX with Cognitive Technology: The CIPA Maturity Model [feat. TSIA]
Long time no see. How are you all doing? Been a while since our last high-octane webinar, hasn’t it? That ends now. We’re back with another stunner!
Forward-thinking companies have always used customer-centricity as an ethos. And as the move towards all-digital accelerates, the experience customers receive via digital channels becomes a vital cog.
Sadly, many companies are still stuck in the labyrinth of silos. As a result, they struggle to integrate channels. This fragmented approach is not just limiting the ability of companies to engage employees but also blighting omnichannel digital customer experiences (DCX).
If you are sailing in the same boat, don’t fret. We got you covered. SearchUnify has devised the CIPA model, an acronym for Connected, Informed, Personalized, and Agile, that will help you deliver a seamless DCX across channels.
SearchUnify & TSIA are convening again for an insightful webinar. John Ragsdale, Distinguished VP, Technology Ecosystems, TSIA, & Vishal Sharma, Chief Technology Officer, SearchUnify, will talk about winning at DCX with the power of cognitive technology.
They will also discuss:
-Why Seamless End-to-End DCX is a Mission-critical Differentiator for Every Business
-The DCX Maturity Spectrum across Customer Support and Self-Service Channels
-The Strategic Value of Investing in Cognitive Technology for DCX Value Realization
Are you ready? Register Now
Forward-thinking companies have always used customer-centricity as an ethos. And as the move towards all-digital accelerates, the experience customers receive via digital channels becomes a vital cog.
Sadly, many companies are still stuck in the labyrinth of silos. As a result, they struggle to integrate channels. This fragmented approach is not just limiting the ability of companies to engage employees but also blighting omnichannel digital customer experiences (DCX).
If you are sailing in the same boat, don’t fret. We got you covered. SearchUnify has devised the CIPA model, an acronym for Connected, Informed, Personalized, and Agile, that will help you deliver a seamless DCX across channels.
SearchUnify & TSIA are convening again for an insightful webinar. John Ragsdale, Distinguished VP, Technology Ecosystems, TSIA, & Vishal Sharma, Chief Technology Officer, SearchUnify, will talk about winning at DCX with the power of cognitive technology.
They will also discuss:
-Why Seamless End-to-End DCX is a Mission-critical Differentiator for Every Business
-The DCX Maturity Spectrum across Customer Support and Self-Service Channels
-The Strategic Value of Investing in Cognitive Technology for DCX Value Realization
Are you ready? Register Now
0
Please sign in to leave a comment.
Comments
0 comments