4 Ways to Make the Most Out of Support (re)Focus 2022

*"Studies have shown that the companies that view customer support as a value center drive 3.5X more revenue growth.”*

In the world of break-neck speed and hyper-digitization, customer expectations are evolving rapidly, creating a need for an enormous technological revolution. And it seems like it is going nowhere anytime soon.

The only way to succeed is by keeping yourself up-to-date with current trends and taking action that is tailored to your organizational needs.

But fret not; we’ve got your back with our biggest virtual conference - Support (re)Focus 2022.

Featuring a lineup of luminary speakers, the event will enlighten you with proven strategies to elevate your self-service and support success. Sounds exciting? Join us virtually on December 8 at 8:00 AM PST. And we have already rolled out the red carpet for you.

If you’re still hedging your bets, here are four reasons why attending this intriguing support fiesta is worth your while:

1. Insightful Sessions for Curating an Effective Customer Support Strategy

According to Freshworks, 50% of businesses want to scale their support operations with ease. But where to start? This is where Support (re)Focus 2022 gives a leg up!

It is loaded with insightful keynotes, panel discussions, case studies, and sessions on myriad topics, such as Intelligent Swarming, Premium Support, Customer Success, etc. to update you with what’s new and prominent in the support industry.

2. Impeccable Networking Opportunities with Industry Juggernauts & Peers

Working in the customer support industry demands building a strong professional network. It fosters the trade of ideas, opening doors for advancement and business. As Bill Nye once said, “Everyone you will ever meet knows something you don’t.”

If this is exactly what you’re looking for, Support re(Focus) 2022 is the place to be. It is going to see innovative technology leaders such as John Ragsdale, Alok Ramsisaria, Arnfinn Austefjord, Francoise Tourniaire, Patricia Lughezzani, and Vishal Sharma among others from the largest enterprises and research bodies. Also, professionals of all stripes will be there to learn, share & grow. .

This is your golden chance to finesse your technological skills and fine-tune your support framework. You can also participate in polls and charts and get your questions answered directly by these industry pros in real-time. Sounds like a stroke of luck, doesn’t it?

3. Dedicated Booths for Self-Service & Support Technology Solution Providers

Over 81%, the use of AI in organizations will lead to a 25% increase in customer satisfaction by 2023. Startling, right?

To learn more about such insights and trends, we invite you to join us at the virtual event. It will offload a major chunk of customer support operations by helping you connect with the brightest minds from the industry and assimilate with the power of ML, AI, and cognitive technology.

All in all, Support (re)Focus is an incredible platform for aspiring support leaders to sail smoothly through 2023 –a year of thinking out of the box and adopting non-conventional means.

Wrapping Up!

And you thought knowledge sharing is a snooze?

Consider this high-powered support fiesta as a golden ticket to arm your organization with all the latest support tools and practices. Transform the customer support landscape and step into 2023 with elevated support supremacy.

So, are you all ready for this adrenaline-fuelled carnival—Support (re)Focus 2022, premiering this December? Don’t forget to save your seat to pivot from a vision to rewarding action.

Get your cup of coffee ready and see us at our virtual booth to engage, build, and get illuminated (the aha moment we all are eagerly waiting for!) =D