SearchUnify and Geotab are Converging for an Edifying Webinar on Creating VOC-driven Service and Product Experiences

Customers are clearly in the driver's seat today. If a customer interaction gone wrong was expressed via letters or verbally 15 years ago, then today such interactions, to the detriment of your brand, are captured in online reviews, which stalk companies for years. Businesses have probably never felt such an urgency to cater to customers in the best possible way.

Collecting customer feedback has always been fundamental to business success. But Voice of Customer (VoC) provides a business-wide strategy for addressing and utilizing customer feedback to ultimately resolve their issues and ameliorate experience while driving business growth.

If you’re looking to create and improve VoC-driven search and product experiences, then you can’t afford to miss our upcoming webinar. SearchUnify and Geotab are convening for a full-throttle webinar where Brian Corcoran, certified KCS practitioner and Regional Sales Manager, SearchUnify, and Daniel Miller, KCS Program Analyst will talk about Geotab’s journey with KCS enablement and the best practices he learned along the way.

Mark your calendars for June 9 at 8:00 AM PST.

Are you ready?