Cognitive Tech: The Force Multiplier for Scaling Online Communities [Live with Todd Nilson]
The highs of running an engaged and thriving online community are otherworldly. But as any experienced Community Manager (CM) will reveal, the lows can be just as intense.
A typical day in the life of a community manager can be exhausting: assessing e-moderation behavior, responding to customer inquiries, maintaining knowledge bases, ensuring smooth user onboarding, and much more.
This exerts a lot of burden and stress which puts them at a higher risk of occupational burnout. All this brings out the need to lift some weight off the CM's shoulders.
But fret not; cognitive technology ticks off umpteen big items on their list. How you may ask?
We are hosting a LinkedIn Live with the industry community expert, Todd Nilson, a Digital Strategist & Founder at ClockTower Advisors, and Tanya Dhar, a Business Analyst at SearchUnify. They will discuss every aspect of making a CM's life easier and more.
Tune into the session on June 3 at 9 AM CT. You may register here.
See you there!
A typical day in the life of a community manager can be exhausting: assessing e-moderation behavior, responding to customer inquiries, maintaining knowledge bases, ensuring smooth user onboarding, and much more.
This exerts a lot of burden and stress which puts them at a higher risk of occupational burnout. All this brings out the need to lift some weight off the CM's shoulders.
But fret not; cognitive technology ticks off umpteen big items on their list. How you may ask?
We are hosting a LinkedIn Live with the industry community expert, Todd Nilson, a Digital Strategist & Founder at ClockTower Advisors, and Tanya Dhar, a Business Analyst at SearchUnify. They will discuss every aspect of making a CM's life easier and more.
Tune into the session on June 3 at 9 AM CT. You may register here.
See you there!
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Large masses have started to resort to communities as a medium of self service even more since the pandemic hit us. With the increase in masses and the ever growing data , community professionals are facing even a higher degree of burn out.
Now that we have advanced to the cognitive era , why not make the most of this technology for offloading some of the redundant tasks of community professionals?
We will be discussing in this live the different spaces in the community where technology can be a boon.0
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