[Live Webinar ft. TSIA] Taking a Closer Look at DCX & Why It Matters

For businesses to stay ahead of the game, their digital customer experience (DCX) must attract, not detract, customers. But in a bid to offer an outstanding digital experience, they often create multiple, fragmented channels.

This siloed approach to DCX vexes customers. It also leads to a disintegrated and impersonal customer experience across channels.

While the "create more channels" hack might have worked a few years ago, it can spell doom now.

That makes it paramount to pivot and evolve. Adopting the CIPA (Connected, Informed, Personalized, and Agile) model can help with that. It is the perfect recipe for offering seamless, end-to-end DCX with a little nudge from cognitive technology.

Want to know how?

Then join John Ragsdale and Vishal Sharma for an intuitive live webinar
on March 22 at 11 AM PT & 2 PM ET. They'll talk about building an unbeatable DCX strategy and the role cognitive technology plays in its value realization.

Save Your Spot Today

See you there!