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Our new self-service and case management experience on the SearchUnify Community.

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What to look forward in Mamba 21?

Comments

5 comments

  • Sumit Aggarwal
    It’s that time of the year when our users get new features to play with and improved UI.
    The updates in Mamba '21 span the entire gamut of Search Powered Applications built on top of the SearchUnify platform. There is something for everyone: The Escalation Prediction app for support teams, new analytics reports for content teams, tile view for end-users, and Synonyms 3.0 for existing admins.
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  • Anirudh Parihar
    Congratulations to the team - eagerly waiting for release to be pushed out - can see several exciting features and apps.
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  • bharat
    Problem Solver
    Best time of the year! For me, it's the whole new level of admin access control and remarkable user interface that makes it a brilliant fresh version of SearchUnify. Another sneak peek - we're taking the search performance up by leaps and bounds. Stay tuned!
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  • manpreets
    Now get indulge in best of its kind of boosting document mechanism. Upcoming boosting feature allows you to do boost on keyword as well as on regex queries. You can check what are the previously boosted documents even if they get deleted from the index as well. You can find previously used boosted keywords with simple search mechanism. I hope this personalised boosting will make impact to find relative content. Stay Boost yourself and boost the content :)
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  • Saurabh Jain
    Looking forward for case escalation prediction model to procrastinate cases before they turn into bad customer experience and high churn.
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