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Experience Agentic AI-Driven Self-Service with Lumen on SearchUnify Community (Beta)!

Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.

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Our new self-service and case management experience on the SearchUnify Community.

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SearchUnify Chatbot | More Powerful and Contextual!

Esha Tanwar
With our latest release, self-service interactions with SearchUnify’s Chatbot will be a breeze.

![Blog-Image-1_(B).jpg](/assets/uploads/files/1624983965060-blog-image-1_-b-resized.jpg)

1. Meet StoryBoard: Chatbot Conversations’ Cleaner, More Visual Avatar.


2. Create Cases, Talk to Agents, and Find Articles with Adapters

3. New Configurations in Theme Editor

4. View Messages from the Past with Chat History


Read release notes to get started. We would love to hear your thoughts on the same.

Related to

  • chatbot
  • colubridae 21
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