IMPACT!! | 15+ Ideas delivered in Colubridae 21

Dear All Community Users,

It gives me an immense pleasure to share with you that all the new ideas and enhancement requests you post in the community are always being heard by our product team and they are continually working in the back end to see what can be delivered in the nearing release.

With our latest release Colubridae 21, we have delivered 15+ ideas from the community. :)

Let us give it up for all of you out there for helping us help you do better!!

Special mention to our users (in alphabetical order) whose ideas have been delivered @adai @cherylzupke @Christie @Divanshi @jshenricks @jstro @kbussey @MaggieStillman @mahren @manpreets @mohit @PT @rose_cobb @ss19ss82

Here is a quick review of the delivered ideas:

1.Keyword with No Search Results Should Capture More User Details

2.Khoros (Lithium) Add Group Hub

3.Search Export

4.Exception Based Alerting

5.Synonym Phrase Help

6.Show Advanced Filters on Search Results page as you do Filters

7.High Conversion Results Not on Page One - Include Customer Journey

8.Facet Details to be included in the Downloaded Sessions Report

9.Special Characters Supported

10.Crawl Section in Zendesk Knowledge Base

11.No Replies Filter

12.Show Session Analytics Overview metrics with 1 or 2 Decimal Places

13.Add Fields to Content Sources with a Value Provided in the Admin Panel

14.Chatbot Analytics API Endpoint

15.Keyword-Based Boosting Should Respect Synonyms

16.Keyword Based Tuning for all Search Clients at Once

17.Add Filter by Responder

18.Increase the Weightage of Metadata Field

Thanks again to all of our community users for your major contributions in shaping Colubridae 21 release.

As we plan our next release, keep sharing your valuable feedback and ideas with us.

Thank You.