SearchUnify Cited as a Strong Performer Among Cognitive Search Vendors in Latest Evaluation by Independent Research Firm
SearchUnify received the highest scores possible in analytics, applications, search, and usability criteria.
We feel exhilarated and utterly proud to announce that The Forrester Wave: Cognitive Search Q3 2021 has recognized SearchUnify as a Strong Performer. The report researched, analyzed, and scored the 13 most significant cognitive search providers across 26 exhaustive criteria.
You can access the full report here.
SearchUnify received the highest possible score in four total criteria in the report: analytics, applications, search, and usability. The report notes that SearchUnify:
> “is specifically designed to boost the customer digital experiences both for self-service support and to enable agents to find answers faster”
> “has prebuilt data connectors to numerous cloud-based data sources that make it easy to combine data from commonly used SaaS apps, including Microsoft Dynamics 365, Salesforce.com, Jira, WordPress, and Khoros”
> “sweet spot is for enterprises that wish to quickly implement cognitive search for any number of digital experiences while having easy-to-use tools to customize and tune the results.”
We’ve come a long way and metamorphosed from being a Cognitive Search Solution to a Enterprise Agentic Platform that offers an insights engine and a flurry of customer and agent-facing apps.
This recognition is a terrific validation of our compelling vision and how SearchUnify has become a trusted brand for customers. A HUGE thank you to our customers and partners. We’re more zealous than ever to take things to the next level and make a dent in the cognitive search universe :)
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Really exciting and inspirational to watch how we’ve steadily advanced on our path—onward and upward! 0 -
Was counting on it 0
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