Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
karan kaul created a post,
In the realm of customer support, grasping customer sentiments and formulating responses that take those sentiments into account are crucial for establishing robust relationships and nurturing loya...