Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Testing
Service has been fully restored. The AWS Oregon (us-west-2) infrastructure issue has been resolved, and all services are operating normally. Thank you for your patience.
We are currently experiencing performance degradation affecting services hosted in the AWS Oregon (us-west-2) region. As a result, some admin panels and related services may load significantly slow...
Salesforce recently rolled out a security update (PKCE enforcement for OAuth authorization code flows) that strengthens protection against authorization code interception during login. While this i...
We’re delighted to welcome you to the SearchUnify Community, an expert-driven space dedicated to advancing enterprise support with next-gen technologies like Agentic AI. You’re now part of a global...
Hi everyone, We're writing to inform you about a change that might impact your use of Knowbler. Certain Zendesk API’s, used in Knowbler have been deprecated by Zendesk. We understand this news may ...