Aanchal Dhar
Community manager- Total activity 52
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Activity overview
Latest activity by Aanchal Dhar-
Aanchal Dhar created a post,
[Live Webinar] Unlock the Power of Customer Communities in Our Upcoming Webinar with Flexera and Clocktower Advisors.
Did you know that your customer community can go a long way in boosting customer engagement and longevity? However, only informed decisions make your community successful. Worry not, we’ve got the ...
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Aanchal Dhar created a post,
Mastering the Art of Building Successful Customer Communities
In today’s digital world, enterprises often come up with innovative ways to connect with their audience. Customer communities are one of the direct and prominent ways. In fact, a staggering 85% of...
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Aanchal Dhar created a post,
Boost Efficiency and Master Continuous Improvement with the KCS Evolve Loop
In this blog post, we will keep our focus to the evolve loop, which reflects on and learns from a collection of Solve Loop tasks and associated knowledge articles. The Solve Loop and Evolve Loop t...
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Aanchal Dhar created a post,
From Request to Resolution: Maximizing on the KCS Solve Loop for Knowledge Management Success
According to Interact, approx 20% of business time – the equivalent of one day per working week –is wasted by employees searching for information to do their job effectively. In customer support, ...
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Aanchal Dhar created a post,
Time to Tell Us What You Love About SearchUnify, Or What We Could Do Better
The year 2022 for SearchUnify was of many firsts. And to keep up with the innovation spirit in 2023, customer feedback is crucial for us. We are glad to share that we rolled out our annual customer...
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Aanchal Dhar created a post,
A Year of Everything New. Let’s Celebrate it Together!
Happy New Year, fellas! It is a time of great revelry and merriment, with Christmas cheer bidding adieu and winter snow adorning the mountains. Oh! What a beautiful sight to behold. Don’t you think...
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Aanchal Dhar created a post,
How 360-Degree Customer View Powers your Support Center
It’s no secret that new-age customers expect organizations to understand their needs and interests, and leverage this acumen to deliver hyper-personalized experiences. Failing to do so can irk the ...
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Aanchal Dhar created a post,
Search Intent: The Firepower for Optimizing Self-Service Experiences
Despite living in the era of quick tech, support teams are almost always swamped with queries and tickets. This avalanche inadvertently makes response times unbearably long. And, in today’s day and...
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Aanchal Dhar created a post,
Thanks For Making Our User Meet 2022 A Success!
Our super enlightening User Meet 2022 ended with a bang last week. Your presence made it even more exciting and remarkable. We owe you one!We hope you enjoyed our group of crackerjack professionals...
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Aanchal Dhar created a post,
1 Day To Go For SearchUnify User Meet 2022! Have You Registered Yet?
Are you ready to embark on a journey of collaboration & innovation with fellow professionals?We are just one day away from raising the curtain and welcoming you to the third edition of SearchUnify ...