Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
sahirm created a post,
How are “Case Analytics” different from “Admin Reports”?
sahirm created a post,
In Search Tuning > Custom, what does enabling "Click" do within the Parameters column?