Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
We have implemented the integrated search in the Support Agent console in SalesForce. The load time for SU search bar is really high( around 6-7 seconds). Switching between different tabs in SU bar...