Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Deepika Bothra created a post,
The global chatbot market is anticipated to reach $9.4 billion by 2024. This comes as no surprise given the value proposition that chatbots and conversational AI bring to the table—24/7 customer as...
Deepika Bothra created a post,
Will AI replace our jobs? - One question that most of us have pondered upon at some point in our careers. In recent years, there has been a growing concern about job displacement due to advancing...