TSIA World INTERACT in May 2023: What Makes it a Must-Attend Event

1. Connect with Industry Leaders

One of the key benefits of attending a conference like TSIA World Interact is the chance to build relationships with others in the field of customer support. This can help you expand your network, gain new perspectives on the challenges you face, and even identify potential partnerships or collaborations.

But networking is just one of the many benefits. With over 100 keynotes and sessions covering a variety of topics, you’ll have the chance to learn from industry experts on everything from customer success to the trending large language models, thus making this an event you don’t want to miss.

2. Future-Proof Business Workflows with AI

In today’s fast-paced world, customers expect a seamless, personalized experience across all touchpoints. However, obstacles like poor content discoverability and a lack of personalization can hinder their experience, putting additional pressure on support teams. Fortunately, cognitive technology offers a solution. Using artificial intelligence, machine learning, and natural language processing, cognitive technology enables support teams to proactively curate a frictionless digital customer experience and overcome these challenges. In fact, according to Zendesk, 57 percent of leaders plan to increase their AI investment by at least 25 percent in 2023.

3. Stay Abreast with the Latest Trends in Technology Services

The conference is the perfect platform for support leaders to stay ahead of the curve with the latest technologies that are gaining momentum in today’s ever-changing world. It covers an extensive range of topics, from technology services, sales, channel optimization, product management, customer growth, renewal strategy to customer success.

Get access to real-time and objective insights from industry experts and delve into the nitty-gritty of enhancing customer engagement, generating new revenue, and providing a delightful experience to both employees and customers. It’s a conference you can’t afford to miss!

4. Explore the Possibilities of Generative AI with SearchUnify

Generative AI is rapidly emerging as a game-changing technology with the potential to transform various industries. However, not everyone can fully harness its power or doesn’t know how to leverage it to its full potential. If you are sailing in the same boat, our platform can help. SearchUnify enables organizations to utilize the potential of this technology without the hassle of developing it themselves. Whether you’re looking to automate customer service, generate personalized content, or streamline business processes, our platform offers a range of solutions tailored to your needs.