A New Month, A New Cognitive Surprise

As we enter the second half of the year, we have a special surprise just for you: a fresh set of enhancements across the platform. Let’s take a quick glance at the incredible upgrades heading toward your instance.

SUVA (SearchUnify Virtual Assistant)

• Plug-and-play integration with leading LLMs including BARD, OpenAI, open-source models hosted on Hugging FaceTM, and our in-house inference models
• Streamlined user experience with Proactive SUVA bot launcher and Micro Animations

Knowbler (Knowledge Enabler)

• Plug-and-play integration with leading LLMs
• Auto-generation of article titles based on case subject, case description, and other case details

Cognitive Search

• New content source for Document360
• Better security, expanded webhook support, and more
• Out-of-the-box support for OneLogin and other identity providers that support SAML 2.0

If you have any questions or need further information, don't hesitate to contact your dedicated account manager. For a more immersive account of the enhancements, please visit the following links:

1. SUVA
2. Knowbler
3. Cognitive Search