As we enter the second half of the year, we have a special surprise just for you: a fresh set of enhancements across the platform. Let’s take a quick glance at the incredible upgrades heading toward your instance.
SUVA (SearchUnify Virtual Assistant)
- Plug-and-play integration with leading LLMs including BARD, OpenAI, open-source models hosted on Hugging FaceTM, and our in-house inference models
- Streamlined user experience with Proactive SUVA bot launcher and Micro Animations
Knowbler (Knowledge Enabler)
- Plug-and-play integration with leading LLMs
- Auto-generation of article titles based on case subject, case description, and other case details
- New content source for Document360
- Better security, expanded webhook support, and more
- Out-of-the-box support for OneLogin and other identity providers that support SAML 2.0
If you have any questions or need further information, don't hesitate to contact your dedicated account manager. For a more immersive account of the enhancements, please visit the following links:
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