SearchUnify and Syntellis to Deliver a Webinar on Empowering Knowledge Workers with KCS Innovation

Feeling lost in the KCS maze? You're not alone. Many companies struggle to optimize KCS and build a strong knowledge-sharing culture.

Syntellis, a leading enterprise performance management provider, faced similar challenges like difficulty maintaining a strong KCS culture, limited content searchability and to top it, staff reductions impacting customer support.  However, with SearchUnify and its LLM-powered knowledge-based solution, Knowbler, they achieved incredible results:

• 18% reduction in support cases
• 23% increase in search adoption
• 263% rise in search conversions

To know how they did it?

Join our exclusive webinar with experts—Kristin Hunter (Senior Manager of Customer Content Strategy and Operations, Syntellis) and Lynette Ledoux (Customer Success & Search Specialist, SearchUnify)  to learn the proven strategies Syntellis used to conquer KCS!

Here's what you'll gain:

• Building a Strong KCS Culture: Understand how to address KCS adoption through the ADKAR model.
• Overcoming Findability Challenges: Discover strategies to ensure easy access to crucial knowledge.
• Unlocking Knowledge Potential: Learn how to integrate VoC (Voice of Customer) and optimize knowledge creation.

Don't miss this opportunity to transform your KCS efforts!

Register for the Webinar Here: https://shorturl.at/kBD78