SearchUnify to Host an Insightful Webinar on “5 Principles for Successful Support Portal Design”

Did you know that the fully burdened cost to solve a customer problem via a phone call averages $230?

Self-service can slash those costs to $52. That’s like putting the “wow” in your wallet!

But how do you optimize your customer support and self-service workflow to not only cut costs and improve support margins but also unlock next-level customer satisfaction and retention?

Automation Anywhere, a renowned cloud automation company and our valued customer, is already leading by example, bagging not one, but TWO prestigious awards - the TSIA Star Award and the ASP Award for “Best Support Website.”

Curious to know their winning approach? Join our exclusive webinar, featuring Sahana P., Senior Manager, Self-service, Automation Anywhere, along with industry expert and a distinguished ASP competition judge, Francoise Tourniarie, Founder of FT Works, on May 14, 8 AM PST.

Together, they will highlight the proven strategies and tools to drive seamless customer support and self-service experiences in 2024 and beyond. 

Don’t miss out on the chance to ace your support and self-service game!

Register Now: link