EBSCO's Strategic Roadmap to Maximize Learning Potential

Our recent webinar, in partnership with Jaime Barrilleaux, eLearning Experience Designer from EBSCO information services, and Lisa Dubernard, eLearning Strategist and Search Implementation Consultant from Appinium, highlighted EBSCO’s commitment to providing a dynamic and effective learning experience to users. 

Here’s a summary of the key learnings from the webinar, showcasing how EBSCO continuously improves the Appinium platform to meet evolving customer needs and ensure users get the most out of their learning journey:

• Continuous Improvement: Constantly evaluate the platform's features and functionalities. This includes assessing usage, alignment with user needs, and alignment with the organization's overall learning goals.
• Data-Driven Decisions: Prioritize features for adoption and development through an effort matrix, considering opportunities, dependencies, and internal feedback.
• Global Perspective: Recognize the importance of catering to a diverse user base. Organize domain demos regularly with a global team to ensure the features meet the needs of learners worldwide.
• Staying Ahead of the Curve: The learning landscape is constantly evolving. Proactively examine content generation processes and investigate platform functionalities that facilitate the production of current and manageable educational resources.
• Stakeholder Involvement: For crucial decisions impacting the learning experience, involve a dedicated group of stakeholders across various departments. This ensures a well-rounded perspective.

By implementing these strategies, EBSCO is committed to providing an exemplary eLearning experience designed to meet customers' specific learning goals. Their commitment is reflected in a 45.16% increase in Academy views after implementing SearchUnify and a surge of 700 searches in just two weeks.

Want to Learn More? Watch Our On-Demand Webinar! https://bit.ly/3RxE2ov